The Approach
TRC hosted a joint Kaizen Event with our customer in 2013 to address early terminations (terminations that occur within 30 days or less). The results of th was data e Kaizen Event led to an Employee Engagement Program that driven using historical turnover data cor designed a systematic engagement plan that covered the first 4 weeks of the employee assignment, with each week targeting a specific cause of turnover based on historical data.
• 6 year partnership with client, looking for innovation
• Currant state analysis of early turnover
• Event Charter planning
• Joint Kaizen Event with client
• Future state action items
• Program monitoring and reporting schedule
• Continuous improvement of program
The Results
TRC saved our client more than $24k in lost time over 10 months by reducing early turnover. Early turnover was reduced by 37.5% (turnover within the first 30 days). Saw a 27.7% improvement in overall turnover.
